We are excited to announce the re-opening of the Hand & Heart in Nottingham following a major refurbishment!
Pub People announce the launch of their new website
We have completed the acquisition of our latest freehold - the Cross Keys in Belper - significant investment to follow

Marketing Privacy Policy

Our commitment to your privacy

We’re serious about protecting your personal data. This note explains:

  • From where we secured your personal data;
  • The personal data that we collect;
  • Your personal data rights;
  • Your right to object to our processing your personal data and withdrawing consent;
  • How and when we use that personal data;
  • Whether we share your personal data with anyone else;
  • For how long will we keep your personal data;
  • How you can access your personal data

If you have any questions or queries about this notice please email Martin Cartwright at mc@pubpeople.com

Personal data that we collect

The personal data that we collect includes your name, Date of birth, email address, date of visit, and contact telephone numbers.

We do not collect any personal data from third parties:

We always ensure that we have a lawful basis for processing the personal data that we collect. In this instance we will seek consent from you the “data subject” to collect your data.

Your rights in respect of your personal data

You have the right to request access to your personal data, amendments to it and for it to be deleted. Further information about those rights along with your right to withdrawn any consent you’ve given or object to our processing your data can be found in our data protection policy which is available on request. That policy also includes who to speak with if you have any queries about our approach to processing your personal data.

How and when we use your personal data

We’re committed to using your personal data responsibly and lawfully. Here’s what we do with your personal data:

  • To send you promotions and special offers for our pubs, by the method indicated on the consent form.
  • Your personal data is all stored within the UK.
  • To help us to maintain the accuracy of the personal data that we hold please let us know if we hold out of date or inaccurate information about you.

Sharing your personal data

Your data is shared within our group of companies.

There are only a few occasions where we will share your personal data with a third party. They are:

  • where we’re required to disclose it by law – to government bodies

The data controller collecting your personal data for the purpose of this policy is Pub People Management Services Ltd. We use accepted standards of technology and security to protect your personal data.

For how long will we keep your personal data

Our ‘retention policy’ lists the type of data we process and for how long it is kept. You can request this policy by email to mc@pubpeople.com. If you would like us to delete your data and we don’t have a lawful reason to retain it you can make a deletion request by email to mc@pubpeople.com, or writing to Martin Cartwright at 15 Maisies Way, The Village, South Normanton, Derbyshire DE55 2DS

How you can access your personal data

You can ask us for a copy of the personal data that we hold on you by writing to Martin Cartwright at 15 Maisies Way, The Village, South Normanton, Derbyshire DE55 2DS. We’ll ask you for copies of two types of approved identity in order to process your request (such as a passport and driving licence). You can also ask us to make corrections to data you consider to be inaccurate by writing to Martin Cartwright at 15 Maisies Way, The Village, South Normanton, Derbyshire DE55 2DS

Our website does not require you to input personal data to use it. You may however volunteer personal data such as your name and email address to request information, updates and our services. That information is required to deal with your query appropriately.